Effective Date: October 31, 2025
1. Overview
At The Wasim, we strive to deliver high-quality digital services such as websites and apps. However, we understand that situations may arise where refunds or cancellations are required.
2. Cancellation Policy
- Project cancellations requested within 24 hours of payment will be eligible for a full refund (if work has not started).
- Once development has begun, only partial refunds (if any) will be processed based on work completed.
3. Refund Policy
- Refunds are not applicable once design/development work has been initiated or delivered.
- Refunds (if approved) will be processed to the original payment method within 7–10 business days.
- No refunds will be issued for domain registrations, hosting, or third-party integrations.
4. Service Delivery
All projects are delivered as per the discussed scope, timelines, and milestones shared via email or proposal.
5. Dispute Resolution
If you are not satisfied with the service, please reach out to [email protected]. We’ll review your case and work toward a fair resolution.
6. Contact Us
For refund or cancellation requests, contact:
📧 [email protected]
🌐 https://thewasim.com